Bringg incident

Impossible to open orders page

Major Resolved View vendor source →

Bringg experienced a major incident on July 8, 2024 affecting Dispatch Interface / Dashboard (EU2-GCP) and Dispatch Interface / Dashboard (US3-GCP) and 1 more component, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2024, 02:22 PM UTC
Resolved
Jul 08, 2024, 04:21 PM UTC
Duration
1h 58m
Detected by Pingoru
Jul 08, 2024, 02:22 PM UTC

Affected components

Dispatch Interface / Dashboard (EU2-GCP)Dispatch Interface / Dashboard (US3-GCP)Dispatch Interface / Dashboard (US2-GCP)Dispatch Interface / Dashboard (EU3-GCP)

Update timeline

  1. identified Jul 08, 2024, 02:22 PM UTC

    The issue has been identified and change has been reverted. We are monitoring and verifying the fix.

  2. monitoring Jul 08, 2024, 02:36 PM UTC

    The order page is accessible, we are still monitoring the system.

  3. resolved Jul 08, 2024, 04:21 PM UTC

    This incident has been resolved.