Bringg incident

Bringg UI is not working on latest Chrome/Edge version 129.0.6668.59

Major Resolved View vendor source →

Bringg experienced a major incident on September 19, 2024 affecting Dispatch Interface / Dashboard (EU2-GCP) and Dispatch Interface / Dashboard (US3-GCP) and 1 more component, lasting 3d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2024, 12:48 PM UTC
Resolved
Sep 22, 2024, 01:49 PM UTC
Duration
3d 1h
Detected by Pingoru
Sep 19, 2024, 12:48 PM UTC

Affected components

Dispatch Interface / Dashboard (EU2-GCP)Dispatch Interface / Dashboard (US3-GCP)Dispatch Interface / Dashboard (US2-GCP)Dispatch Interface / Dashboard (EU3-GCP)

Update timeline

  1. investigating Sep 19, 2024, 12:48 PM UTC

    Dear Bringg Users, We have discovered that the latest Chrome/Edge version (129.0.6668.59) is not compatible with the Bringg web app. Please refrain from updating to this version. If you have already updated, you can download an older version of Chrome (v. 128) as a workaround. Here is the link for Mac users (after clicking the link, the download will start automatically): https://dw.uptodown.net/dwn/ik6pifZKcV8edbaR54-ZRn3t1vsPRgq2N6XVuhRuakvNbHg7iCEzvIi2HBCmGGat1JpqHXea9f-sq0o0JB0F5sTN02FeF1gCqTT1PYdvwZ9IpP2Jlxgqzu0cXe4yH4qn/e8V7rwN1o-LCBKfJvH26Exx7GOTxXswDuSei_x_mLa-EHlaeMXe_ekmoIoCirbDw0bNDaPpjTdLtVqcjs1UoK0xT1mR_MJEr_hrkmYfqR5e2GIx7oAEJC30OBlmLfoq0/ruGt2-BdcQ0xG5RupYb8AEp7d579Bp0ZD7Uo6mdqaeVsPSCa3LYopJ25aZcP0f_3CFC6foy1QFnLe7703qZz_xjU49lehWwd8NU1q8Iy9Fs=/google-chrome-128-0-6613-120.dmg And here is the link for Windows users to choose a preferred version: https://google-chrome.en.uptodown.com/windows Thank you for your understanding.

  2. investigating Sep 22, 2024, 08:35 AM UTC

    Dear Bringg Users, We would like to inform you that we have identified an issue affecting the latest version of Microsoft Edge (version 129.0.2792.52, Official Build, 64-bit), released on September 19, 2024. Our team is actively investigating this matter, and we will provide updates as soon as more information becomes available. Thank you for your understanding and patience.

  3. resolved Sep 22, 2024, 01:49 PM UTC

    Dear Bringg Users, We have identified and resolved the issue. Bringg Web app is now fully functional on the latest Chrome (129.0.6668.59) and Edge (129.0.2792.52) versions. Thank you for your patience and understanding while we worked on the solution.