Bringg incident

Degradation in Route Optimization Service

Minor Resolved View vendor source →

Bringg experienced a minor incident on December 2, 2024 affecting Planning / Optimization (EU2-GCP) and Planning / Optimization (US3-GCP) and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2024, 01:02 AM UTC
Resolved
Dec 02, 2024, 02:09 AM UTC
Duration
1h 7m
Detected by Pingoru
Dec 02, 2024, 01:02 AM UTC

Affected components

Planning / Optimization (EU2-GCP)Planning / Optimization (US3-GCP)Planning / Optimization (US2-GCP)Planning / Optimization (EU3-GCP)

Update timeline

  1. investigating Dec 02, 2024, 01:02 AM UTC

    We noticed a degradation in our Route Optimization service and already working on the fix. We will update you shortly.

  2. investigating Dec 02, 2024, 01:02 AM UTC

    We are continuing to investigate this issue.

  3. identified Dec 02, 2024, 01:13 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Dec 02, 2024, 01:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 02, 2024, 02:09 AM UTC

    This incident has been resolved.