Bringg incident

Pickup Task Functionality Degradation

Minor Resolved View vendor source →

Bringg experienced a minor incident on August 5, 2025 affecting Driver App (EU2-GCP) and Driver App (US3-GCP) and 1 more component, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2025, 01:07 PM UTC
Resolved
Aug 05, 2025, 05:07 PM UTC
Duration
3h 59m
Detected by Pingoru
Aug 05, 2025, 01:07 PM UTC

Affected components

Driver App (EU2-GCP)Driver App (US3-GCP)Driver App (US2-GCP)Driver App (EU3-GCP)Inventory (EU2-GCP)Inventory (US3-GCP)Inventory (US2-GCP)Inventory (EU3-GCP)

Update timeline

  1. identified Aug 05, 2025, 01:07 PM UTC

    We’re currently experiencing a degraded experience related to pickup tasks in the Driver App or web UI. Drivers may encounter issues such as being unable to scan items or start loading, though assigned routes and tasks may still be visible. Our team has identified the root cause and is actively working on a fix. Resolving this remains a top priority, and we’ll continue to provide updates as we make progress. Thank you for your continued patience.

  2. identified Aug 05, 2025, 05:00 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Aug 05, 2025, 05:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 05, 2025, 05:07 PM UTC

    This incident has been resolved