Brillium incident

Zapier Integration

Major Resolved View vendor source →

Brillium experienced a major incident on July 22, 2022 affecting Zapier Integration, lasting 6d 19h. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2022, 08:30 AM UTC
Resolved
Jul 29, 2022, 04:00 AM UTC
Duration
6d 19h
Detected by Pingoru
Jul 22, 2022, 08:30 AM UTC

Affected components

Zapier Integration

Update timeline

  1. identified Jul 27, 2022, 05:40 PM UTC

    We have identified and are working on addressing an issue with a Zapier integration. This issue ONLY affects Zapier connector integrations, and does not impact use of the Brillium WebAPI. We are working with the assistance of Zapier support to address the issue. A fix has already been developed and successfully tested by the QA team. We are awaiting a scheduled deployment date and will post it shortly.

  2. identified Jul 27, 2022, 06:25 PM UTC

    A Software Maintenance update has been scheduled for Friday, July 29 at 04:00 UTC (00:00 AM EST). This update will addresses 2 major issues: - Zapier connector authentication failure issue - invitations created via the Invitation WebAPI with "Send: true" does not result in an email

  3. resolved Jul 29, 2022, 12:36 PM UTC

    At 04:00AM UTC (00:00 AM EST) the critical fixes were applied and tested successfully.