Brillium incident

Performance Issues for some customers

Major Resolved View vendor source →
Started
Mar 26, 2026, 12:00 PM UTC
Resolved
Mar 26, 2026, 03:07 PM UTC
Duration
3h 7m
Detected by Pingoru
Mar 26, 2026, 12:00 PM UTC

Affected components

APIUser Administration and AuthenticationAssessment AuthoringZapier IntegrationAssessment Delivery

Update timeline

  1. investigating Mar 26, 2026, 11:30 AM UTC

    We are investigating performance issues reported for some customers. Access may be briefly interrupted for affected customers.

  2. investigating Mar 26, 2026, 12:08 PM UTC

    Affected customers should see normal operation in the next few moments.

  3. monitoring Mar 26, 2026, 12:08 PM UTC

    Affected customer are operating normally. We are continuing to monitor status.

  4. monitoring Mar 26, 2026, 12:15 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Mar 26, 2026, 12:16 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 26, 2026, 03:07 PM UTC

    This incident has been resolved.

  7. postmortem Mar 26, 2026, 03:07 PM UTC

    Select customers experienced a brief service interruption due to abnormal external activity. The team addressed the issue promptly, and normal service was restored. We are continuing to strengthen our monitoring and protective controls to further improve platform resilience.

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