Brillium experienced a major incident on March 26, 2026 affecting API and User Administration and Authentication and 1 more component, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 26, 2026, 11:30 AM UTC
We are investigating performance issues reported for some customers. Access may be briefly interrupted for affected customers.
- investigating Mar 26, 2026, 12:08 PM UTC
Affected customers should see normal operation in the next few moments.
- monitoring Mar 26, 2026, 12:08 PM UTC
Affected customer are operating normally. We are continuing to monitor status.
- monitoring Mar 26, 2026, 12:15 PM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 26, 2026, 12:16 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 26, 2026, 03:07 PM UTC
This incident has been resolved.
- postmortem Mar 26, 2026, 03:07 PM UTC
Select customers experienced a brief service interruption due to abnormal external activity. The team addressed the issue promptly, and normal service was restored. We are continuing to strengthen our monitoring and protective controls to further improve platform resilience.