Brillium incident

Database Performance

Major Resolved View vendor source →

Brillium experienced a major incident on July 19, 2023 affecting Assessment Authoring, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2023, 09:43 PM UTC
Resolved
Jul 19, 2023, 09:49 PM UTC
Duration
6m
Detected by Pingoru
Jul 19, 2023, 09:43 PM UTC

Affected components

Assessment Authoring

Update timeline

  1. investigating Jul 19, 2023, 09:43 PM UTC

    We are currently investigating a potential database performance issue with Brillium Assessment Builder. We are reaching out to the Amazon AWS team for a status.

  2. investigating Jul 19, 2023, 09:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 19, 2023, 09:45 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 19, 2023, 09:48 PM UTC

    The system appears to be fully operational.

  5. resolved Jul 19, 2023, 09:49 PM UTC

    This incident has been resolved.