Brillium experienced a minor incident on April 26, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 29, 2024, 06:41 PM UTC
Brillium's database services, hosted on AWS, underwent an unplanned minor security update to fortify the database's integrity. Consequently, the Brillium platform experienced a temporary unavailability while the database was restarted. This process, estimated to take approximately 2 minutes, swiftly concluded, restoring all services to our valued customers without further interruption.
- postmortem Apr 29, 2024, 06:44 PM UTC
In our post-mortem analysis, it was discovered that the "Automatically Enable Minor Upgrade" flag was enabled within AWS’s Database configuration. As a proactive measure, we have since disabled this automated minor upgrade feature. This adjustment ensures that system downtime for upgrades will be conducted in a controlled manner, allowing us to manage and schedule these updates more effectively.