Brillium incident

Assessment Authoring and Administration Access

Minor Resolved View vendor source →

Brillium experienced a minor incident on September 20, 2024 affecting User Administration and Authentication and Assessment Authoring, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2024, 03:36 PM UTC
Resolved
Sep 20, 2024, 04:58 PM UTC
Duration
1h 22m
Detected by Pingoru
Sep 20, 2024, 03:36 PM UTC

Affected components

User Administration and AuthenticationAssessment Authoring

Update timeline

  1. investigating Sep 20, 2024, 03:36 PM UTC

    We are currently investigating reports that some customers are not able to reach Assessment Builder (authoring) and Administration. Assessment (delivery) activity appears unaffected.

  2. monitoring Sep 20, 2024, 04:04 PM UTC

    A fix has been implemented. We are continuing to monitor the system to ensure operational integrity.

  3. resolved Sep 20, 2024, 04:58 PM UTC

    This incident has been resolved.