Service Disruption Affecting Some Customers
Affected: APIAssessment AuthoringZapier IntegrationAssessment Delivery
Brillium Outage History
Brillium is up right nowBrillium had 6 outages in the last 2 years totaling 158h 51m of downtime — averaging 0.2 incidents per month.
There were 6 Brillium outages since October 20, 2025 totaling 158h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.
AI Essay Grading Service Maintenance
Affected: Assessment Authoring
Timeline · 5 updates
Performance Issues for some customers
Affected: APIUser Administration and AuthenticationAssessment AuthoringZapier IntegrationAssessment Delivery
Timeline · 7 updates
- investigating Mar 26, 2026, 11:30 AM UTC
We are investigating performance issues reported for some customers. Access may be briefly interrupted for affected customers.
- investigating Mar 26, 2026, 12:08 PM UTC
Affected customers should see normal operation in the next few moments.
- monitoring Mar 26, 2026, 12:08 PM UTC
Affected customer are operating normally. We are continuing to monitor status.
- monitoring Mar 26, 2026, 12:15 PM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 26, 2026, 12:16 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 26, 2026, 03:07 PM UTC
This incident has been resolved.
- postmortem Mar 26, 2026, 03:07 PM UTC
Select customers experienced a brief service interruption due to abnormal external activity. The team addressed the issue promptly, and normal service was restored. We are continuing to strengthen our monitoring and protective controls to further improve platform resilience.
Brillium platform upgrade performance challenges
Affected: APIUser Administration and AuthenticationAssessment AuthoringInvitation ManagementPartner Central Custom AdministrationZapier IntegrationAssessment DeliveryRecruiter & Candidate Management
Timeline · 11 updates
Access to Assessment Builder Endpoints
Affected: APIAssessment AuthoringZapier IntegrationAssessment Delivery
Timeline · 4 updates
- investigating Dec 10, 2025, 01:51 PM UTC
We are currently investigating the inability to access some Assessment Builder endpoint URL's, including the Brillium API.
- monitoring Dec 10, 2025, 02:03 PM UTC
We have identified a possible issue and all Assessment Builder services are restored. We are monitoring the systems.
- resolved Dec 11, 2025, 02:02 AM UTC
Monitoring and analysis has completed.
- postmortem Dec 11, 2025, 02:02 AM UTC
During the investigation, the system operations team discovered that Assessment Builder was unable to establish a connection to the database systems. As a result, assessment authoring and delivery were impacted for approximately 1 hour and 15 minutes. No impact was observed on the Administration, Customer Management, or Talent applications. This issue appears to have been within the internal systems and the issue has been resolved.
AWS Service Disruption Affecting Brilium Services
Affected: APIUser Administration and AuthenticationAssessment AuthoringInvitation ManagementPartner Central Custom AdministrationZapier IntegrationAssessment DeliveryRecruiter & Candidate Management