brightwheel incident

Intermittent Errors in the brightwheel app

Minor Resolved View vendor source →

brightwheel experienced a minor incident on February 9, 2026 affecting iOS App and Android App and 1 more component, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 07:02 PM UTC
Resolved
Feb 09, 2026, 09:36 PM UTC
Duration
2h 33m
Detected by Pingoru
Feb 09, 2026, 07:02 PM UTC

Affected components

iOS AppAndroid AppWeb App

Update timeline

  1. investigating Feb 09, 2026, 07:02 PM UTC

    Engineers are investigating an issue affecting the brightwheel platform. We’ll provide more information as it becomes available.

  2. resolved Feb 09, 2026, 09:36 PM UTC

    The issue affecting the brightwheel platform has been resolved. Our engineers will continue to monitor the affected areas of the platform.