brightwheel incident

Possible delayed payouts for some schools

Minor Resolved View vendor source →

brightwheel experienced a minor incident on July 21, 2026 affecting Web App, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 04:55 PM UTC
Resolved
Jul 21, 2026, 06:52 PM UTC
Duration
1h 56m
Detected by Pingoru
Jul 21, 2026, 04:55 PM UTC

Affected components

Web App

Update timeline

  1. investigating Jul 21, 2026, 04:55 PM UTC

    Engineers are investigating an issue affecting expected payouts from brightwheel platform. We’ll provide more information as it becomes available.