pingoru pingoru BrightManager had 5 outages in the last 2 years totaling 20h 16m of downtime, averaging 0.2 incidents per month.
There were 5 BrightManager outages since January 29, 2025 totaling 20h 16m of downtime. Each is summarised below. Incident details, duration, and resolution information.
We are aware of reports of slowness and are investigating.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Our white label portals are currently unavailable. Our engineers are working to restore service and expect it to be resolved before 12pm.
Service has been resumed
This incident has been resolved.
We’re aware of ongoing login issues affecting Bright products and are actively investigating.
This incident has been resolved.
Some users may be experiencing degraded performance. We’re sorry for the inconvenience and our engineers are working to fix this as quickly as possible.
This incident has been resolved.
We are aware of issues affecting the processing of incoming emails in BrightManager. The root cause has been identified, and our teams are actively working on a fix.
This incident has been resolved.