BrightManager experienced a minor incident on December 10, 2020 affecting System, lasting 6h 5m. The incident has been resolved; the full update timeline is below.
Affected components
System
Update timeline
- monitoring Dec 10, 2020, 11:21 AM UTC
We are intermittent reports of slowness across the system. Unfortunately this is a networking issue with our server hardware provider and we are awaiting a resolution from them. We are actively monitoring this issue.
- monitoring Dec 10, 2020, 12:33 PM UTC
We are seeing an improvement in page load speeds across the system. We are continuing to monitor this issue.
- resolved Dec 10, 2020, 05:27 PM UTC
This incident has been resolved. We will continue to monitor system performance.