BrightManager incident

Reports of slowness

Minor Resolved View vendor source →

BrightManager experienced a minor incident on January 7, 2021 affecting Website and System, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 07, 2021, 12:19 PM UTC
Resolved
Jan 07, 2021, 01:58 PM UTC
Duration
1h 39m
Detected by Pingoru
Jan 07, 2021, 12:19 PM UTC

Affected components

WebsiteSystem

Update timeline

  1. investigating Jan 07, 2021, 12:19 PM UTC

    We are currently investigating reports of slowness and page timeouts.

  2. investigating Jan 07, 2021, 12:22 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 07, 2021, 01:58 PM UTC

    This issue is now resolved.