BrightManager experienced a major incident on February 26, 2021 affecting Email & SMS, lasting 5h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Email & SMS
Update timeline
- identified Feb 26, 2021, 02:54 PM UTC
We are seeing reports of SMS messages failing to send from AccountancyManager. This is due to an outage with our third-party SMS provider Twilio. You can monitor Twilio's service status at https://status.twilio.com/.
- resolved Feb 26, 2021, 08:39 PM UTC
This incident has been resolved.