BrightManager incident

AccountancyManager unavailable for some users

Major Resolved View vendor source →

BrightManager experienced a major incident on February 28, 2022 affecting Website and System and 1 more component, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2022, 01:51 PM UTC
Resolved
Feb 28, 2022, 03:11 PM UTC
Duration
1h 20m
Detected by Pingoru
Feb 28, 2022, 01:51 PM UTC

Affected components

WebsiteSystemEmail & SMSIntegrations

Update timeline

  1. investigating Feb 28, 2022, 01:51 PM UTC

    We are seeing reports of AccountancyManager being unavailable for some users. Our teams are investigating this as a priority and we will post updates as they are available.

  2. monitoring Feb 28, 2022, 01:58 PM UTC

    We are seeing improvements in the availability of AccountancyManager to our users. We are continuing to monitor the situation.

  3. resolved Feb 28, 2022, 03:11 PM UTC

    This incident has been resolved.