BrightManager incident

Reports of slowness

Minor Resolved View vendor source →

BrightManager experienced a minor incident on May 31, 2022 affecting Website and System, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2022, 10:30 AM UTC
Resolved
May 31, 2022, 11:08 AM UTC
Duration
37m
Detected by Pingoru
May 31, 2022, 10:30 AM UTC

Affected components

WebsiteSystem

Update timeline

  1. investigating May 31, 2022, 10:30 AM UTC

    We are receiving reports of system slowness and users being logged out. Our teams are currently investigating as a priority.

  2. monitoring May 31, 2022, 10:57 AM UTC

    We are seeing improved performance across the system. We will continue to monitor this situation.

  3. resolved May 31, 2022, 11:08 AM UTC

    This incident has been resolved.