BrightManager incident

Forwarding rule outage

Critical Resolved View vendor source →

BrightManager experienced a critical incident on June 9, 2022 affecting Email & SMS, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2022, 01:10 PM UTC
Resolved
Jun 09, 2022, 03:04 PM UTC
Duration
1h 53m
Detected by Pingoru
Jun 09, 2022, 01:10 PM UTC

Affected components

Email & SMS

Update timeline

  1. identified Jun 09, 2022, 01:10 PM UTC

    AccountancyManager is currently unable to receive emails using our forwarding rule system due to an outage at our service provider. This outage is also affecting emails sent to our Support email address. We will update this incident as we receive more information.

  2. resolved Jun 09, 2022, 03:04 PM UTC

    This incident has been resolved.