BrightManager experienced a minor incident on January 23, 2023 affecting System, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
System
Update timeline
- investigating Jan 23, 2023, 10:27 AM UTC
A small number of users are reporting intermittent issues while attempting to perform AML checks. Our internal teams and our supplier are currently investigating.
- identified Jan 23, 2023, 10:52 AM UTC
The issue has been identified and our teams are working on a fix.
- resolved Jan 23, 2023, 11:15 AM UTC
A fix has been implemented - this issue is now resolved.