BrightManager incident

Increased load times

Minor Resolved View vendor source →

BrightManager experienced a minor incident on January 30, 2023 affecting Website and System, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2023, 10:07 AM UTC
Resolved
Jan 30, 2023, 01:06 PM UTC
Duration
2h 59m
Detected by Pingoru
Jan 30, 2023, 10:07 AM UTC

Affected components

WebsiteSystem

Update timeline

  1. investigating Jan 30, 2023, 10:07 AM UTC

    We are seeing an increase in load times for AccountancyManager due to significantly increased used load. We are currently investigating.

  2. investigating Jan 30, 2023, 10:38 AM UTC

    We are seeing improvements in application performance and are continuing to investigate.

  3. monitoring Jan 30, 2023, 11:40 AM UTC

    We have seen a considerable improvement in page load times across the system. We are continuing to monitor this situation.

  4. resolved Jan 30, 2023, 01:06 PM UTC

    Application performance continues to improve and we will continue to monitor the situation.