BrightManager incident

Increased load times

Minor Resolved View vendor source →

BrightManager experienced a minor incident on January 31, 2023 affecting Website and System, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2023, 11:27 AM UTC
Resolved
Jan 31, 2023, 02:54 PM UTC
Duration
3h 27m
Detected by Pingoru
Jan 31, 2023, 11:27 AM UTC

Affected components

WebsiteSystem

Update timeline

  1. investigating Jan 31, 2023, 11:27 AM UTC

    We are seeing an increase in load times for AccountancyManager due to significantly increased used load. We are currently investigating.

  2. monitoring Jan 31, 2023, 12:33 PM UTC

    We are seeing improvements in system load times. We will continue to monitor this situation.

  3. resolved Jan 31, 2023, 02:54 PM UTC

    AccountancyManager is now loading normally. We will continue to monitor system performance.