BrightManager incident

Outage

Critical Resolved View vendor source →

BrightManager experienced a critical incident on July 12, 2024 affecting Website and System and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2024, 10:19 AM UTC
Resolved
Jul 12, 2024, 10:37 AM UTC
Duration
17m
Detected by Pingoru
Jul 12, 2024, 10:19 AM UTC

Affected components

WebsiteSystemEmail & SMSIntegrations

Update timeline

  1. identified Jul 12, 2024, 10:19 AM UTC

    We have identified an outage with our web servers. The issue has been identified and a fix is in place. We expect normal operations to resume shortly.

  2. resolved Jul 12, 2024, 10:37 AM UTC

    This incident has been resolved.