BrightManager incident

Login issues

Major Resolved View vendor source →

BrightManager experienced a major incident on December 17, 2025 affecting Website, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 09:23 AM UTC
Resolved
Dec 17, 2025, 10:31 AM UTC
Duration
1h 8m
Detected by Pingoru
Dec 17, 2025, 09:23 AM UTC

Affected components

Website

Update timeline

  1. investigating Dec 17, 2025, 09:23 AM UTC

    We are currently investigating this issue.

  2. monitoring Dec 17, 2025, 09:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 17, 2025, 10:31 AM UTC

    This incident has been resolved.