Brightly Software incident

Asset Essentials - Latency Issue

Minor Resolved View vendor source →

Brightly Software experienced a minor incident on January 8, 2026 affecting Asset Essentials, lasting 6h 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 01:29 PM UTC
Resolved
Jan 08, 2026, 08:05 PM UTC
Duration
6h 35m
Detected by Pingoru
Jan 08, 2026, 01:29 PM UTC

Affected components

Asset Essentials

Update timeline

  1. investigating Jan 08, 2026, 01:29 PM UTC

    Our team is currently investigating latency issues with Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience!

  2. resolved Jan 08, 2026, 08:05 PM UTC

    Our engineers have been monitoring the application. The latency issue has been resolved. Thank you for your patience.