Brightly Software incident

Asset Essentials - Latency Issue

Minor Resolved View vendor source →

Brightly Software experienced a minor incident on March 9, 2026 affecting Asset Essentials, lasting 8d 4h. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 12:42 PM UTC
Resolved
Mar 17, 2026, 04:44 PM UTC
Duration
8d 4h
Detected by Pingoru
Mar 09, 2026, 12:42 PM UTC

Affected components

Asset Essentials

Update timeline

  1. investigating Mar 09, 2026, 12:42 PM UTC

    Our team is currently investigating latency issues with Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience!

  2. monitoring Mar 09, 2026, 03:23 PM UTC

    Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience!

  3. resolved Mar 17, 2026, 04:44 PM UTC

    This issue has been resolved. Thank you for your patience.