Brightly Software incident
Event Manager - Error message when logging in
Brightly Software experienced a minor incident on March 26, 2026 affecting Event Manager, lasting 22h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 26, 2026, 02:29 PM UTC
Our team is currently investigating an issue where users are getting an error message when logging into Event Manager. This is a top priority for our team and we hope to have a resolution soon. As a workaround for this issue, please refresh your screen after getting the error and you should be logged in. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.
- investigating Mar 26, 2026, 06:13 PM UTC
We continue to investigate this issue as our highest priority. We apologize for the inconvenience and will continue to provide updates on this page. Please contact [email protected] if you have any questions.
- monitoring Mar 27, 2026, 12:05 AM UTC
Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience! Please contact [email protected] if you have any questions.
- resolved Mar 27, 2026, 12:51 PM UTC
This issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions.