Brightly Software incident

Event Manager - Error message when logging in

Minor Resolved View vendor source →
Started
Mar 26, 2026, 02:29 PM UTC
Resolved
Mar 27, 2026, 12:51 PM UTC
Duration
22h 21m
Detected by Pingoru
Mar 26, 2026, 02:29 PM UTC

Affected components

Event Manager

Update timeline

  1. investigating Mar 26, 2026, 02:29 PM UTC

    Our team is currently investigating an issue where users are getting an error message when logging into Event Manager. This is a top priority for our team and we hope to have a resolution soon. As a workaround for this issue, please refresh your screen after getting the error and you should be logged in. We apologize for the inconvenience and will continue to post updates on this page. Please contact [email protected] if you have any questions.

  2. investigating Mar 26, 2026, 06:13 PM UTC

    We continue to investigate this issue as our highest priority. We apologize for the inconvenience and will continue to provide updates on this page. Please contact [email protected] if you have any questions.

  3. monitoring Mar 27, 2026, 12:05 AM UTC

    Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience! Please contact [email protected] if you have any questions.

  4. resolved Mar 27, 2026, 12:51 PM UTC

    This issue has been resolved. Thank you for your patience. Please contact [email protected] if you have any questions.

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