BrightData incident

90% degradation due to a bug in servers scaling system

Minor Resolved View vendor source →

BrightData experienced a minor incident on December 2, 2021 affecting Bright Data Network, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2021, 11:40 AM UTC
Resolved
Dec 02, 2021, 11:57 AM UTC
Duration
16m
Detected by Pingoru
Dec 02, 2021, 11:40 AM UTC

Affected components

Bright Data Network

Update timeline

  1. investigating Dec 02, 2021, 11:40 AM UTC

    [RESOLVED] 2-Dec 11:38:00 - a batch of super proxies have been added using a new dynamic servers scaling system 2-Dec 11:40:40 - CPU usage of a backbone servers in the Data center and ISP proxy networks grows to 100%, causing disconnection with super proxies 2-Dec 11:41:00 - Data center and ISP proxy networks outage starts 2-Dec 11:57:00 - backbone server stabilized 2-Dec 11:57:59 - Data center and ISP proxy networks are operational 2-Dec 18:21:00 - root outage cause FIXED