BrightData incident

General network outage due to account data initialization error

Minor Resolved View vendor source →

BrightData experienced a minor incident on October 12, 2022 affecting Bright Data Network, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2022, 03:04 PM UTC
Resolved
Oct 12, 2022, 03:32 PM UTC
Duration
28m
Detected by Pingoru
Oct 12, 2022, 03:04 PM UTC

Affected components

Bright Data Network

Update timeline

  1. investigating Oct 12, 2022, 03:04 PM UTC

    General network outage On 12-Oct, from 15:04 to 15:32 UTC, DC, Residential, Mobile and Web Unlocker networks experienced 95% traffic disruption. Timeline 12-Oct-2022 (UTC): 15:03:00 - Issue starts affecting network 15:03:30 - Network is almost fully down 15:04:00 - Monitoring detects issue 15:07:00 - Engineers start investigating 15:24:00 - Bug identified and fix applied 15:28:00 - Network gets progressively back online 15:32:00 - Outage fully resolved