BrightData incident

Datacenter network 60% outage due to internal servers memory overload

Minor Resolved View vendor source →

BrightData experienced a minor incident on March 16, 2025 affecting Bright Data Network, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2025, 08:38 AM UTC
Resolved
Mar 16, 2025, 09:24 AM UTC
Duration
45m
Detected by Pingoru
Mar 16, 2025, 08:38 AM UTC

Affected components

Bright Data Network

Update timeline

  1. investigating Mar 16, 2025, 08:38 AM UTC

    Service Disruption Report – Datacenter & ISP Networks On 16-Mar-2025, from 08:38 to 09:24 UTC, the Datacenter and ISP networks experienced a 60% service degradation. Timeline (UTC): - 08:38:20 – An internal server disruption caused both networks to malfunction, leading to a 25% traffic drop. - 08:52:00 – A second disruption resulted in an additional 65% traffic drop. - 09:11:20 – The Bright Data network team identified the issue. - 09:17:00 – Servers underwent a short maintenance to overcome the problem. - 09:24:00 – Datacenter and ISP networks fully recovered. A root cause investigation has been initiated. Further updates will be provided as we complete the investigation.