Bridge experienced a major incident on July 4, 2025 affecting Bridge Platform, lasting 4h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 04, 2025, 04:45 PM UTC
Our Engineering and Ops teams are investigating an issue preventing users from accessing and using Bridge. We are working toward restoring service as quickly as possible and will provide another update as soon as possible. We apologize for the trouble!
- monitoring Jul 04, 2025, 06:30 PM UTC
We see improved performance across Bridge, with operating levels returning to normal. Our team continues working toward a complete resolution as quickly as possible. Thank you for being so patient!
- monitoring Jul 04, 2025, 08:58 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 04, 2025, 09:10 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 04, 2025, 09:10 PM UTC
Thank you for your patience while we investigated these issues further. Bridge performance has now been restored to its normal operating levels. If you happen to see any additional troubles or if there's anything else we can assist you with, please don't hesitate to let us know.