Bridge incident
Zendesk service outage affecting support response times
Bridge experienced a minor incident on June 4, 2021 affecting Bridge Support Channels, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Bridge Support Channels
Update timeline
- investigating Jun 04, 2021, 06:55 PM UTC
Zendesk informed us that they're still experiencing partial service outage, however it is only affecting phone calls at this time. This issue is preventing our support team from seeing and responding to phone calls. We are investigating this issue further with Zendesk. In the meantime, for immediate assistance you can reach our support team through our live chat service: https://lc.chat/now/8288951/1.
- resolved Jun 04, 2021, 07:25 PM UTC
Zendesk has notified us that phones are currently working now as well. Sorry for the trouble!