Bridge incident

Users unable to login or access Bridge

Critical Resolved View vendor source →

Bridge experienced a critical incident on June 16, 2021 affecting Courses and 1:1s and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2021, 10:46 PM UTC
Resolved
Jun 16, 2021, 10:57 PM UTC
Duration
11m
Detected by Pingoru
Jun 16, 2021, 10:46 PM UTC

Affected components

Courses1:1sDevelopment PlanBridge Engage

Update timeline

  1. investigating Jun 16, 2021, 10:46 PM UTC

    Our Engineering and Ops teams are currently investigating an issue that is preventing users from accessing/using Bridge. We are working toward restoring service as quickly as possible and will provide another update as soon as we can. We apologize for the trouble!

  2. resolved Jun 16, 2021, 10:57 PM UTC

    This incident has been resolved.