Bridge incident

Bridge Perform and Bridge Journeys are currently unavailable

Critical Resolved View vendor source →

Bridge experienced a critical incident on October 18, 2021 affecting 1:1s, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2021, 07:29 PM UTC
Resolved
Oct 18, 2021, 09:54 PM UTC
Duration
2h 25m
Detected by Pingoru
Oct 18, 2021, 07:29 PM UTC

Affected components

1:1s

Update timeline

  1. identified Oct 18, 2021, 07:29 PM UTC

    One of our third-party service partners is currently experiencing an outage impacting Bridge accounts with the Performance and Journeys features enabled. This issue is preventing users from loading or interacting with Perform and Journeys tools. Our Dev team will continue working with our Partners until this incident is resolved; we’ll have another update for you as soon as we can.

  2. resolved Oct 18, 2021, 09:54 PM UTC

    This incident has been resolved.