Bridge incident

Asynchronous Jobs Running Slowly

Minor Resolved View vendor source →

Bridge experienced a minor incident on January 28, 2022 affecting Courses, lasting 16h. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2022, 08:47 PM UTC
Resolved
Jan 29, 2022, 12:48 PM UTC
Duration
16h
Detected by Pingoru
Jan 28, 2022, 08:47 PM UTC

Affected components

Courses

Update timeline

  1. investigating Jan 28, 2022, 08:47 PM UTC

    Our asynchronous job queue is backed up a bit this afternoon. This means that things you might try to do that run as background jobs (like enrolling users or groups in courses, running CSV imports, sending email messages to users through Bridge) will not happen as quickly as usual. Our engineering team is digging into the issue right now. We'll keep you posted as we work. We apologize for the trouble!

  2. resolved Jan 29, 2022, 12:48 PM UTC

    This incident has been resolved.