Bridge experienced a critical incident on July 28, 2022 affecting Courses and 1:1s and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 28, 2022, 05:23 PM UTC
Amazon Web Services is currently experiencing what appears to be a large-scale networking issue that has impacted Bridge along with many other companies. We are working with Amazon to diagnose the problem and waiting for updates on their mitigation timeline. We will keep you posted as soon as we have more information.
- resolved Jul 28, 2022, 06:48 PM UTC
Thank you for your patience during this incident involving Amazon Web Services. The AWS team has resolved this issue for the majority of their services and we are now seeing a full recovery within Bridge, and all Bridge services should now be functioning properly. If you experience any further issues, please contact our support team at [email protected].