Bridge incident
Intermittent errors being seen within Bridge Analytics
Bridge experienced a minor incident on March 29, 2023 affecting Analytics, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 29, 2023, 09:11 PM UTC
We are currently investigating an issue within Bridge Analytics with our partners. This issue prevents scheduled reports from being sent and may result in the error message "trouble loading data" when running some queries within Bridge Analytics. We'll have an additional update as soon as we can. We appreciate your patience!
- resolved Mar 31, 2023, 08:01 PM UTC
Thank you for your patience while we have been working with our partners on the issues being see with Bridge Analytics. At this time we are seeing the Bridge Analytics tool return to normal operating levels. We are continuing to work with our partners to ensure the platform stability moving forward. Please let us know if you experience any further issues. Thanks!