Bridge incident

Intermittent errors being seen within Bridge Analytics

Minor Resolved View vendor source →

Bridge experienced a minor incident on April 4, 2023 affecting Analytics, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2023, 04:38 PM UTC
Resolved
Apr 06, 2023, 06:21 PM UTC
Duration
2d 1h
Detected by Pingoru
Apr 04, 2023, 04:38 PM UTC

Affected components

Analytics

Update timeline

  1. investigating Apr 04, 2023, 04:38 PM UTC

    We are currently investigating an issue within Bridge Analytics with our partners. This issue impacts scheduled, and ad-hoc reports in Analytics due to breaking changes recently pushed out. We'll have an additional update as soon as we can. We appreciate your patience!

  2. monitoring Apr 05, 2023, 01:26 AM UTC

    Thank you for your patience while working with our partners on the issues being seen with Bridge Analytics. We have pushed some changes which have increased functionality. We will continue to monitor things at this time and will send an all-clear once we are confident things are fully functional.

  3. resolved Apr 06, 2023, 06:21 PM UTC

    Thank you for your patience while working with our partners on the issues being seen with Bridge Analytics. We are now seeing the Bridge Analytics tool return to normal operating levels. We are continuing to work with our partners to ensure the platform's stability moving forward. Please let us know if you experience any further issues. Thanks!