Bridge incident

Some users experiencing slowness with CSV uploads

Bridge experienced a minor incident on June 5, 2023 affecting AutoCSV, lasting 18m. The incident has been resolved; the full update timeline is below.

Started: Jun 05, 2023, 06:33 PM UTC
Resolved: Jun 05, 2023, 06:51 PM UTC
Duration: 18m
Detected by Pingoru: Jun 05, 2023, 06:33 PM UTC

Affected components

AutoCSV

Update timeline

investigating Jun 05, 2023, 06:33 PM UTC

We are currently investigating reports of some users experiencing slowness with importing CSV files in Bridge. We will provide additional updates as soon as we can. We apologize for the trouble! Thank you for your patience.
resolved Jun 05, 2023, 06:51 PM UTC

Thank you for your patience while we have been investigating this issue further. At this time our Product and Engineering team had been able to identify the root cause of the issue and implemented a fix to resolve the latency being seen with CSV uploads. If you experience any additional issues, please don't hesitate to let us know. Thanks!