Bridge experienced a major incident on July 11, 2023 affecting Courses and Programs and 1 more component, lasting 4h 33m. The incident has been resolved; the full update timeline is below.
Affected components
CoursesProgramsLive TrainingsCheckpointsJourneysAutoCSVAnalyticsNotificationsAPI
Update timeline
- investigating Jul 11, 2023, 07:39 PM UTC
Our Engineering and Ops teams are currently investigating an issue that is preventing some accounts from accessing/using Bridge. We are working toward restoring service as quickly as possible and will provide another update as soon as we can. We apologize for the trouble!
- identified Jul 11, 2023, 08:21 PM UTC
Our team has identified the cause of the underlying issue resulting in some accounts being unable to access Bridge. We are currently working to deploy a fix for the issue and we'll have another update as soon as we can. Thanks for your patience!
- resolved Jul 12, 2023, 12:13 AM UTC
This incident has been resolved.