Bridge incident

Intermittent Bridge Access Issues

Minor Resolved View vendor source →

Bridge experienced a minor incident on September 26, 2023 affecting Courses and 1:1s and 1 more component, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2023, 07:08 PM UTC
Resolved
Sep 26, 2023, 09:52 PM UTC
Duration
2h 43m
Detected by Pingoru
Sep 26, 2023, 07:08 PM UTC

Affected components

Courses1:1sDevelopment PlanPerformance ConversationsProgramsCareer VisionGroup AgendasLive TrainingsFeedbackCheckpoints

Update timeline

  1. investigating Sep 26, 2023, 07:08 PM UTC

    Our Engineering and Ops teams are investigating an issue preventing some accounts from accessing/using Bridge. We are working toward restoring service as quickly as possible and will provide another update soon. We apologize for the trouble!

  2. identified Sep 26, 2023, 09:20 PM UTC

    Our team had identified the cause of the intermittent issue impacting some accounts from accessing/using Bridge. Our team is working toward a resolution as quickly as possible. Thank you for your patience!

  3. identified Sep 26, 2023, 09:51 PM UTC

    This incident has been resolved.

  4. resolved Sep 26, 2023, 09:52 PM UTC

    This incident has been resolved.