Bridge experienced a critical incident on November 28, 2023 affecting Bridge Platform, lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 28, 2023, 01:43 AM UTC
Our Engineering and Ops teams are currently investigating an issue that is preventing users from accessing and using Bridge. We are working toward restoring service as quickly as possible and will provide another update as soon as we can. We apologize for the trouble!
- identified Nov 28, 2023, 02:33 AM UTC
Thank you for your patience while we continue to troubleshoot the issue that is preventing users from accessing Bridge. Our team has identified the cause of this issue and we are working to restore services as quickly as possible. We'll provide an additional update as soon as we can.
- resolved Nov 28, 2023, 04:29 AM UTC
Our team has been able to push an update to resolve the issue. Thank you for your patience while our team had been working to resolve the issue. If you do encounter any further issues, please don't hesitate to let our support team know by emailing [email protected].