Bridge incident

Users are unable to access Bridge

Critical Resolved View vendor source →

Bridge experienced a critical incident on February 6, 2024 affecting Bridge Platform, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2024, 01:26 AM UTC
Resolved
Feb 06, 2024, 01:38 AM UTC
Duration
12m
Detected by Pingoru
Feb 06, 2024, 01:26 AM UTC

Affected components

Bridge Platform

Update timeline

  1. investigating Feb 06, 2024, 01:26 AM UTC

    Our Engineering and Ops teams are currently investigating an issue that is preventing users from accessing and using Bridge. We are working toward restoring service as quickly as possible and will provide another update as soon as we can. We apologize for the trouble!

  2. resolved Feb 06, 2024, 01:38 AM UTC

    Our team has been able to push an update to resolve the issue. Thank you for your patience while our team had been working to resolve the issue. If you do encounter any further issues, please don't hesitate to let our support team know by emailing [email protected].