Bridge incident

Some accounts are unable to access Bridge

Major Resolved View vendor source →

Bridge experienced a major incident on June 9, 2021 affecting Courses and 1:1s and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2021, 09:15 PM UTC
Resolved
Jun 09, 2021, 09:28 PM UTC
Duration
13m
Detected by Pingoru
Jun 09, 2021, 09:15 PM UTC

Affected components

Courses1:1sDevelopment PlanBridge Engage

Update timeline

  1. investigating Jun 09, 2021, 09:15 PM UTC

    Our Engineering and Ops teams are currently investigating an issue that is preventing some accounts from accessing/using Bridge. We are working toward restoring service as quickly as possible and will provide another update as soon as we can. We apologize for the trouble!

  2. resolved Jun 09, 2021, 09:28 PM UTC

    A fix has been implemented and the incident is resolved. We apologize for any trouble this may have caused!