Bridge incident

Some users experiencing intermittent error messages within Bridge

Minor Resolved View vendor source →

Bridge experienced a minor incident on November 20, 2024 affecting Bridge Platform, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 03:39 PM UTC
Resolved
Nov 20, 2024, 04:07 PM UTC
Duration
28m
Detected by Pingoru
Nov 20, 2024, 03:39 PM UTC

Affected components

Bridge Platform

Update timeline

  1. investigating Nov 20, 2024, 03:39 PM UTC

    Our team has received reports of some users experiencing intermittent error messages within Bridge, causing the user to need to refresh their browser window. Our Ops team is currently investigating the issue and we'll provide an update as soon as we can. We apologize for the trouble!

  2. resolved Nov 20, 2024, 04:07 PM UTC

    Thank you for your patience while we were investigating these issues further. At this time Bridge performance has now been restored to it's normal operating levels. If you happen to see any additional troubles, or if there's anything else we can assist you with please don't hesitate to let us know.