Bridge incident
Users in the US region are unable to access Bridge
Bridge experienced a critical incident on February 14, 2025 affecting Bridge Platform, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 14, 2025, 02:51 PM UTC
Our Engineering and Ops teams are currently investigating an issue that is preventing users with accounts in the US region from accessing and using Bridge. We are working toward restoring service as quickly as possible and will provide another update as soon as we can. We apologize for the trouble!
- resolved Feb 14, 2025, 03:08 PM UTC
Our Engineering and Ops teams have been able to identify and resolve the issue that was preventing users in the US region from accessing Bridge. Thank you for your patience! If you are experiencing any further issues, please reach out to our support team at [email protected].