Bridge incident

Some users unable to access Bridge in Dublin, Ireland region

Major Resolved View vendor source →

Bridge experienced a major incident on February 17, 2025 affecting Bridge Platform, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2025, 03:53 PM UTC
Resolved
Feb 17, 2025, 04:38 PM UTC
Duration
44m
Detected by Pingoru
Feb 17, 2025, 03:53 PM UTC

Affected components

Bridge Platform

Update timeline

  1. investigating Feb 17, 2025, 03:53 PM UTC

    Our Engineering and Ops teams are investigating an issue preventing some accounts in our Dublin, Ireland region from accessing/using Bridge. We are working toward restoring service as quickly as possible and will provide another update soon. We apologize for the trouble!

  2. monitoring Feb 17, 2025, 04:32 PM UTC

    Our team had identified the cause of the intermittent issue impacting accounts in the Dublin region. Our team has implemented a fix for the issue and we are seeing performance return to normal. Our team is continuing to monitor the issue.

  3. resolved Feb 17, 2025, 04:38 PM UTC

    This incident has been resolved.