Brex incident

Booking using rewards points on Brex travel experiencing issues

Major Resolved View vendor source →

Brex experienced a major incident on May 23, 2025 affecting Brex Travel, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2025, 07:31 PM UTC
Resolved
May 23, 2025, 08:34 PM UTC
Duration
1h 2m
Detected by Pingoru
May 23, 2025, 07:31 PM UTC

Affected components

Brex Travel

Update timeline

  1. identified May 23, 2025, 07:31 PM UTC

    We identified that there are issues booking using rewards points on Brex travel. We've identified a fix and are working towards resolution.

  2. monitoring May 23, 2025, 07:54 PM UTC

    We've mitigated the issue and are now monitoring service health.

  3. resolved May 23, 2025, 08:34 PM UTC

    Systems related to rewards bookings are now stable. Marking this incident as resolved.