Brex incident

Quickbooks bank feeds connected by Pro Access firms to their clients are...

Critical Resolved View vendor source →

Brex experienced a critical incident on May 2, 2026 affecting Partner API and Partner Integrations, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 02:02 AM UTC
Resolved
May 02, 2026, 04:09 AM UTC
Duration
2h 7m
Detected by Pingoru
May 02, 2026, 02:02 AM UTC

Affected components

Partner APIPartner Integrations

Update timeline

  1. investigating May 02, 2026, 02:02 AM UTC

    We are investigating an issue around unavailability of bank feeds connected by Pro Access firms to Quickbooks for their clients.

  2. identified May 02, 2026, 02:06 AM UTC

    We've identified a fix to restore bank feeds in Quickbooks for clients that have had their Pro Access firm connect the bank feed on their behalf. This change will be rolling out in a few minutes.

  3. monitoring May 02, 2026, 02:15 AM UTC

    The fix has been rolled out and we are monitoring traffic from Quickbooks.

  4. resolved May 02, 2026, 04:09 AM UTC

    We see Quickbooks successfully syncing bank feeds initiated by Pro Access firms for their client's accounts.