Brex incident

Some users can't sign in with Firefox

Critical Resolved View vendor source →

Brex experienced a critical incident on June 3, 2025 affecting Authentication, lasting 20h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2025, 07:54 PM UTC
Resolved
Jun 04, 2025, 04:09 PM UTC
Duration
20h 15m
Detected by Pingoru
Jun 03, 2025, 07:54 PM UTC

Affected components

Authentication

Update timeline

  1. investigating Jun 03, 2025, 07:54 PM UTC

    We identified that there are some users with difficulties logging in to the Dashboard while using Firefox.

  2. resolved Jun 04, 2025, 04:09 PM UTC

    A fix was implemented and customers are now able to sign in.